Returns & Exchanges
At Valvetronic Designs, we want you to be completely satisfied with your luxury fashion purchase. If your item isn't the perfect fit, we offer a seamless 30-day return and exchange window for all unworn garments with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our atelier receives and inspects your return, we will process your refund or dispatch your new exchange item within 5-7 business days.